Delivery Zone Map.jpg

QUICK SHIP
Brush Factory quick ship items are shipped using a multitude of parcel carrier services including and are not limited to UPS, FedEx and USPS and are designed for efficient and safe shipment. These items are marked QUICK SHIP on the product page. We require signature for all deliveries unless you contact us directly and specify otherwise. If your delivery address is outside of the contiguous United States, please contact us for a shipping quote. 

LEAD TIME
Brush Factory QUICK SHIP products are in stock items and will arrive within 5 - 7 business days after payment is made.  Made to order items will require a lead time of 4 - 6 weeks plus delivery time. Delivery time is typically 7 - 10  days depending on your location. We will contact you directly via the email address provided upon checkout to arrange a delivery window. 

DELIVERY
LOCAL (within 25 mile radius)
We will personally deliver your bff purchase if you live within 25 miles of our wood shop located at 1110 Alfred Street, Cincinnati, OH 45214 at no charge on all bff furniture items that are marked as FREE IN HOME DELIVERY on the product page. We will notify you 24 hours in advance of your delivery and can always contact us for an update.  Please allow 4 - 6 weeks for your piece to be delivered.  

NON LOCAL FURNITURE DELIVERY (outside 25 mile radius)
If you are outside of the 25 mile radius, please select use the map above to determine your white glove delivery zone. Check this zone at checkout and our trusted high end furniture delivery service will blanket wrap and white glove deliver your new bff piece of furniture.  Price may vary if you are purchasing more than one piece. A BF representative will contact you after your purchase with a shipping cost  after which you will be billed for any remaining balance due.

Please allow an additional 1 - 3 weeks for delivery.  This is dependent on your location and we will contact you regarding the delivery window. Once the piece has been picked up from our shop and is en route, you will get a call 24 hours in advance for a day of delivery window and you must be present to let them inside to place your new piece of furniture in the appropriate place. If you need to make changes to your delivery instruction, please contact us immediately.  *If you are outside of the 48 contiguous United States we will contact you with a quote for shipment. 

PICK UP
You have the option to arrange PICK UP from our wood shop. By choosing this option, someone from the Brush Factory team will contact directly via the email address provided upon checkout to arrange a pick up window.